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Update my new mobile number?

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asked Mar 5, 2016 in Others by Priyanka Kadam

I have an account in your bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.
 

1 Answer

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answered Mar 9, 2016 by Raja
Dear Priyanka

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Change of mobile number is not permitted online, due to security reasons.  You are required to handover a written request to your home branch, who would ensure update of new mobile number, after ascertaining the genuineness.  Please do approach your relationship officer / branch manager with CRF.

RAJA

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