Still not get my bank pass book and cheque book?

Question

Hello sir, Jasmine D'souza  I am  an account holder of your bank,   I open an savings account on 16/08/2015 but till now not receiving any letter for cheque book and ATM card.   I personally visit your branch but your officers  behave very rudely and told we have nothing to do,  if you want you close your account, we have enough customer if one is gone no matter.  So sir I heartily request you please do needfully. Thankyou

Answer 1

You have to approach Branch Manager and give the details and request to issue cheque book from the branch itself which is with in the powers of the Branch manager. The passbook also has to be provided which  BM will arrange to get issued. The regular cheque book which comes from their processing centre may come later. Please do escalate to BM.

Comments

ThankYou so much sir

today I went to bank and they said that they will deliver my KIT today only

Thankyou

Regards

Jasmine

Answer 2

Madam,

We would like to make it clear that this is not a website of any Bank neither that
of any regulator. It is a website designed by a group of senior Banking Professional
endeavouring to resolve the queries raised by the Bank customers in respect of
financial services.

As regards your complaint, we would like to inform you to take up the issue with the
nodal officer of the Bank handling customer grievances. The coordinates of the nodal
officer would be available on the Bank's website.

Please write to the nodal officer giving full details who would then resolve your
complain.

Thanks and regards

Deepak