IMPS transfer failure to bank?

Question

 I had transferred Rs 4000 from my account. My Imps details says status failure and reason Verification successful but original credit transaction declined, but Rs 4000 has been deducted from my account and not transferred to other account. 

Please Help!
 

Answer 1

Hi Sunanda,

This happens sometimes due to server problem. Please forward soft copy of your statement showing the debit entry along with the error message, which you have mentioned in your mail, to your Bank and request them to credit back the amount to your bank account along with the charges, if any has been debited.

P K Dash