Consolidated of DP Charges?

Question

 

Dear Guys, Fortunately, Day before yesterday i have checked my net banking. There i can see 19/09/2015 - Consolidated of DP Charges - Rs 454.75 has been deduced. After that, i have called to customer executive and asked the details. She/He said, reason of Demat Service changes. 6 Months back, i went to branch and filled the cancel request form. I asked the acknowledgment for that action. He said, there is no ACK for this process. you can go.we will cancel your demat account. Useless fellows, they didn't moved my request. If i asked again i got a irresponsible answer. Upcoming days, bank service too worst. I am pretty sure, they will lose a customer trust.  Regards, suresh

 

Answer 1

Hi, Suresh

It is always better to give such requests in writing and obtain an acknowledgement.  Nevertheless, please get in touch with the official concerned, probably to whom, you must have spoken for closure to get the charges reversed and account closed under intimation to avoid any such recurrence in future.

RAJA