SMAB Charges Deducton in my account?

Question

I am having bank account from last 8 years and  I was just checking my bank statement and got the shock because my account has been debited by SMAB charges twice on 17/08/2015 SMAB Chgs JUN15+Stax... 17-08-2015 SMAB Chgs JUN15+Stax49.00 399.00 29-08-2015 SMAB Chgs JUL15+Stax49.00 399.00 way it happen i want an answer please i called to branch also but they are not giving me proper answer, i want a justis

Answer 1

Murli, 

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank nor a regulator, which may please be noted.

As regards levying of SMAB charges, you must have agreed for non-maintenance of average monthly balance charges while opening of account. You may approach the branch for reversal of double charges levied for Jun 2015. If you were not informed about maintenance of average balance, you may write to the Bank for reversal of entire charges. If the charges are not reversed, you may escalate the issue to nodal officer - grievances whose coordinates would be available on the Bank's website. As a last resort, you may approach Banking Ombudsman and/or Consumer Forum for resolution.

Regards

Deepak