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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Harassment by bank |High rate of interest and improper behaviour from bank employee |Credit card status undelivered |in 2016 Lien Marked on my Saving Account towards Credit Card Joining Fee of 35000 unpaid in the year 2008 |About my money is debited but not refunded to me |Refusal attest my passbook |Poor service |Cheating with bank account |

Rude behaviour with customers?

0 votes
18 views
asked Oct 16, 2015 in Behaviour by Shivani Thakur

Mr Arpan Das Manager (SULTANPUR BRANCH KAROUNDIYA) misbehave with me and with other customers also.he refused to do rtgs and cash widral and behave very rudely wven he refu ßed to open my sister saving account.and say hai kerva lo jisse kervana hai yaha nahi hoga. Please do needful...
 

1 Answer

0 votes
answered Oct 16, 2015 by Deepak

Ms Shivani,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted. 

As regards rude behaviour by the Branch Official, please write an email to the nodal officer - grievances whose coordinates (contact) would be available on the Bank's website. If you do not get satisfactory response from the nodal officer, you may approach Banking Ombudsman for resolution of the issue, stating the entire incident in your email/complain.

Regards

Deepak

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