Spoiling my social reputation?

Question

I would like to share that bank executive visited our office premises 4 years back and requested to get the free CC for my company executive. I have opted for the same on their executive repeated request. FYI please during first month statement I have dropped outstanding amount cheque as per the statement in their Sector 54, Gurgaon ATM outlet well before the due date. I was getting call to pay the interest part due to delay in the payment. It was big surprised. Therefore, I destroyed the card and discontinued their card service. as per discussion with thier customer care executive. I have been getting regular call for paying the interest. Also harassing me mentally and downgraded my social credit rating. FYI please i have number of Bank, etc.) and always paid outstanding amount well in advance prior to due date to avoid any interest. Kindly check my record. I have been paying more than 2 lakhs rupees income tax every month. Paying interest part, if it is genuine is not a big deal for me but the way bank is cheating their customer and not following their principal ethic is biggest question mark to me. Request to share this with and take stick action.

 

Answer 1

Mr.Manoj Kumar,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

There is no reason for you to tolerate the indifference of your bank. If things were settled in a particular manner, the commitment ought to be adhered to by the bank. You should raise  the issue in question with the bank for a total resolution, including rectification of CIBIL records. For this purpose, I suggest you to write a suitable letter addressed to Managing Director of your bank. Please ensure that your letter is cogent and supported by documentary evidences in support of your claim of past settlement and commitments given by bank officials.

I am sure your grievance will receive the desired attention and justice will be done to you.

 

Regards

 

Mohandas