Request for resolve transaction?

Question

Sir, Please check my complaint ID: 1196234 submitted on 21/12/2015 and requested to resolve early either by cancel the transaction payment of fees of Rs. 750-/-which was made  through online bank net banking on 19/12/2015 at 18:41 vide Transaction Reference No.7014027 IK98064687 from my bank A/C so that I can re-pay the fees, Matter most urgent .

Answer 1

Dear Haridas,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Getting refund in the cited case does not fall in the service scope of your bank. Any refund is subject to the terms and conditions stipulated by the beneficiary. Without wasting further time, please take up with the beneficiary for cancellation of your subscription for whatever purpose and refund of the amount you have paid.

Regards

 

J R Mohandas