Balance deduction without any sms and statement 4300 rs on 28 dec 2015?

Question

I checked account on 28 dec 2015 in my account 4300 rs near about rupees but on 29 dec i checked that its not available plz refund my money in my accout. without any sms and statement my balance deducted . plz check and refund as soon as possible.

Answer 1

Dear Sheetpal

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Only your bank branch would be able to clarify regarding the deduction of Rs.4300/-.  You can also check the reason from any of the nearby branch of your bank.  Once the reason is known, and if you still feel that the deduction was wrongly done by the bank, do complain in writing to the bank under acknowledgement.  If the branch is not responding, you may also complain to the grievance redressal officer of the bank.  You can find contact details of Nodal Officer on your bank's website. In case you do not get desired response, please do not hesitate to write to BO. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA