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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Credit card status undelivered |About my money is debited but not refunded to me |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Cr.Card bill issued to me while that card not being owned by me |IMPS FUND transfer |Full & final settlement and relieving letter not received. |Imps transfer failed but money debited and not credited to another account |Aadhaar not active in my account for lpg subsidy |

Complaint about a staff?

0 votes
14 views
asked Feb 9, 2016 in Behaviour by Shamshid
I am shamshid milakkattu kandy holding an account at thamarassery branch of federal bank in calicut, kerala wants to submit a complaint about the misbehaviour of a staff...today evening I just went to this branch with my family to open a locker...but the staff whom I asked the details about it was busy with some other things...and I waits ther for almost 15 min., but his behaviour was really arrogant...I informed the matter to branch manager..

1 Answer

0 votes
answered Feb 9, 2016 by Raja
Dear Shamshid

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

You have done right in bringing the behavioral attitude / misbehavior of the staff to the notice of the branch manager.  I'm sure that the branch manager would reprimand the staff member and counsel him appropriately.  You can check the behavior of the same staff member, during your next visit to the branch.

RAJA

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