Fraud in my Bank Account?

Question

I here to inform you that I am having in problems with my saving account, at your Bank raiya road branch. RAJKOT. I am very disappoint with your service that you are providing me. There are dt.04-09-2013, dt.29-05-2014 - ₹ 57, dt.30-05-2014 - ₹ 57, and dt.30-05-2014- ₹ 57 deducted from my account and I cannot understand why the amount debited from my account without any notice from your side. Bank was debited from by account without my knowledge. I several times reported and request to branch Manager. They did not giving me proper answer at the branch. They are not ready to help me till date and time he says, they are not responsible. I have loss my money for no fault of mine. I want my money. Kindly, I am requesting you that do the needful. Name:-Chandrakant. M. Dave, My Account No; XXXXXXXXXXX4785, Bank  Raiya road branch, Rajkot. Gujarat. 
 

Answer 1

Dear Chandrakant / Shree Rajesh

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The deductions / debits listed by you are almost a year old and might pertain to charges regarding cheque book issue / request for statement etc.  Please get in touch with your relationship officer / branch manager and seek clarification regarding the nature of deductions and thereafter, based on bank's response, take it forward if felt necessary.

RAJA