Too bad behaviour done by manager?

Question

Dear sir I went to bank br kothwa jalalpur br code 0211364 under zonal office gorakhapur in uttar Pradesh for opening a student account on 30-1-16 at 11.30 am.The manager denied to open account saying that the document are incomplete.while I presented school certificate issued by principal in which name, photo, address, dob, enrollment no was certified by principal and ration card. 
When I at once complain by phone to zonal office gorakhapur  Bank, the manager drive away from his cabin by abusing my mother and sister.  At last when I said I will complain to your high authority, he said JO UKHARNA HOGA UKHAR LENA. I also complain by mail and by registered post to zonal office gorakhapur and cmd  Bank but no action is taken till today. Pls do needful action for too bad behaviour sir.

Answer 1

Dear Pankaj

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Certain banks follow different guidelines for opening accounts.  The bank you approached may not be having a Student savings scheme.  However, if the branch manager has behaved rudely with you, that is not acceptable.  There are many other banks, who would be willing to open student accounts.  There is no dearth of banks.  You may explore the possibility of opening your account with some other bank.  

RAJA