Deducted rs.572.50 without my knowledge?

Question

From my Salary Account Rs. 572.50 Deducted in the Name of 49756868 DP CHGS TILL FEB-16.
Is it due to Demat Account Charges, If it so, then why the hell they are deducting from my salary account.what is the link between by two accounts. I didn't signed anywhere to link both accounts and deduct my amount without my knowledge at any time. Also for Demat Account iam already paying all charges including Brokerage and all other stuffs. This is literally cheating. is Making fool of us.

Answer 1

Dear Kalavati

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please note that as a customer of a particular bank, all the accounts maintained by you with them, are under single ID and are invariably linked in terms of RBI guidelines.  Since you maintain a Demat account, the relevant charges would always be recovered from the linked SB account.  If your grievance is regarding double recovery, then you should take it up with your home branch.  But, if the charges are recovered in normal course as levied by bank and payable by you, there should not be any concern.  Hence, please do not find fault with the bank for recovering demat charges from your savings account, unless they recovered it twice, which is wrong and your should be claiming refund/reversal.

RAJA