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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Credit card status undelivered |About my money is debited but not refunded to me |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Cr.Card bill issued to me while that card not being owned by me |IMPS FUND transfer |Full & final settlement and relieving letter not received. |Imps transfer failed but money debited and not credited to another account |Aadhaar not active in my account for lpg subsidy |

Help me in refund my money?

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asked Sep 8, 2015 in Others by Sonali Pande

Rs.18, 000 deducted from my above mentioned account for not maintaining monthly balance.
 This is not ridiculous & not acceptable
Please help me to refund the amount back to my account.

1 Answer

0 votes
answered Sep 8, 2015 by Pradipta
Hi Sonali,

When a customer opens an account, he / she signs a charges structure sheet (part of the account opening form). Please go to the nearest branch and demand to see the said charges structured sheet signed by you. If after opening of the account, the Bank increases / decreases the charges, the same is notified by (a) your account statement, which is received physically or through email, (b) published in the bank's domain, (c) through notice displayed at the branches. Please visit the nearest branch & enquire about the charges applied on your account and ascertain the means through which the customer has been notified about the change in charges. If you do not receive proper response, register a complaint with the branch under copy to their Customer service cell.

P K Dash

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