My visa Card got blocked?

Question

I have visa card.i use it for online transactions but it says that name you type is incorrect with 3 incorrect entries & verified by visa block my card for online transaction plz activate it for online transactions & help me out to know name on card

 

Answer 1

Hi D J,

Please note that we can help you by assisting properly through appropriate guidance but we can not take up your issue with your Bank.

Please approach your home branch immediately to resolve your issue. If you do not receive positive response,

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)