Debit ammount my account without payment sucess?

Question

Sir/man, sir i was paying my brother cbse ugc net application fee by my debit card.the payment of application form never success. But bank debit 151. 29 rs from my account so please return my amount my account because the last date over of application form A/c no-xxxxxxxxx9354 Dob- 02071987 Add- 277 new Resham Mill birla nagar gwalior 474004 Payment time- 6:05 pm Payment date- 31/10/15

 

Answer 1

Dear Mahendra

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted.

It is suggested that you should approach your home branch with a written request / email, for reversing the amount, assuming it was not successful.  However, if the online transaction was successful and the fee has been remitted to UGC, you should be writing to CBSE for refunding the fee paid, as due date was over.

RAJA