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Deduction of charges from account without information?

0 votes
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asked Feb 4, 2016 in Others by Ravinder Singh

I have a salary account  They have debited my account with SMAB Chgs DEC15+Stax65.25 on 27, Jan 2016, without any intimation. Kindly look into this matter and initiate a refund process.

Request to look into this matter and take necessary action.

Why did they charge only for December and not for November and October?

Kindly contact me 

Thank you, 
RAVINDER SINGH

1 Answer

0 votes
answered Feb 4, 2016 by Raja
Dear Ravinder

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please speak to the bank's salary relationship officer or the branch manager and seek clarification regarding the charges.  Post clarification from the bank, you may take it up further, if not satisfied with their response.

RAJA
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