Not receiving the gift assured by depositing the said money within the time period?

Question

I deposited the money which was asked to within the time period and wasgiven a message for the same to redeem the offer but after redeeming the offer no confirmation was givento me about the order being placed pls give a confirmation by sms or mail

Answer 1

Dear Risha

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

For the gifts promised by some companies, the banks can not be held responsible, just because the amounts demanded by such companies are deposited in the banks.  You should be claiming the gift from the company and not the bank.  Please direct your complaint to the relative company and seek their response.  If they are not responding, you may even contemplate a police complaint.

RAJA