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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Credit card status undelivered |About my money is debited but not refunded to me |Refusal attest my passbook |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |Cr.Card bill issued to me while that card not being owned by me |IMPS FUND transfer |Full & final settlement and relieving letter not received. |Imps transfer failed but money debited and not credited to another account |

bank not helping senior citizens and they made us multiple visit for no reason and issues not resolved yet?

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asked Apr 12, 2016 in Others by Ramani

I am ramani.M. Senior citizen. For my atm related issue and cash with drawl related issue i went to my local branch (New washermanpet, chennai). They treating the customer in very bad manner, multiple time visited the bank no solution, lot of confusion and they denying the customer etc...Very uncomfortable banking experience before i close this account i want to escalate this issue...Pls contact me for more explanation.
 

1 Answer

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answered Apr 14, 2016 by Raja
Dear Ramani

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The bank officials deplorable response to your issues is not at all acceptable.  Please email your grievance forthwith to the Nodal and Principal Nodal Officers of the Bank, whose contact details would be available on Bank's website.  I am confident that they would ensure resolution of your problems by home branch.  Please take it up accordingly.  

RAJA

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