Bill Payment?

Question

The vodafone bill payment of Rs.1414+ps have been effected on 10.07.15 through the with SBM, the reference number is showing as "awaited even after 2 months. This amount is getting reflected as dues in my vodafone biill payment history. Please let us know whether the bill amount has been passed or not. Pl get the payment reference number at an early date as thiss is coming in the way of porting of the vodafone servicean early reply is highly appreciated.

 

Answer 1

Dear Vidyashankara

I assume that the bill payment was made online.  Please obtain your account statement from SBM depicting the relative debit of Rs.1414/- towards Vodafone and mail to Vodafone to update their records with your payment. If the amount is debited in your account as payment towards Vodafone, that would be good enough for Vodafone to update their records. You need not wait for the reference number to take it up with Vodafone to square off your overdue payment.

RAJA

Answer 2

As regards your payment of bill, if yourBank account is debited please get a certificate to that effect from the Bank and send it to Vodafone company who would reconcile the payment basis Bank Certification.

 

Thanks and regards

 

Deepak