Regarding credit card collection?

Question

Respected Sir/Mam,  This is to inform you that we have received the harassment callls from Bank in my office & your person abusing her & they are talking like bad language with my OFFICE FEMALE Staff .This will be effect on my job, i will pay all the money to bank.The person on the line with me i told him currently i have some financial problem i will pay the amount within 4 to 6 month. But the person is abusing me & rudely talk with me .We received the call in afternoon between 1pm to 2 pm in my office no & My Personal number that time i m sitting in my ganpati pooja. i am very shocked the icici person calling in sunday & they talking like this. ( Paisa Nahi doge to ache se bata denge ghar nahi to office main aakar jo complain karna hai kar dena) they will abusing & rudely talking with my offfice staff.

 

Answer 1

Hi Maddy

If credit card dues are not paid, the banking industry practice is to handover the recovery to certain  agencies, whose ways and means are different.  The dues on your credit card must be hefty and since not being paid by you, ICICI Bank must have handed over your case to their recovery agency.  If you feel, you would not be able to pay the money in single shot, the better course would be to approach the Credit Card Recovery Cell of ICICI Bank and negotiate for differed payment in EMIs.  This would temporarily ease your financial burden.  However, do ensure to meet the EMI payments promptly, else the recovery agents would be again on your trail.

RAJA