Jewel Loan closed update in CIBIL?

Question

The above loan closed on 09.01.2013 total outstanding paid Rs. 42, 360 (Rupees forty two thousand three hundred and sixty) but still now they are not update in CIBIL Report. So, many time I am inform to your branch.

This is effect in my future in CIBIL I am not get any cc or od & Personal Loan due to default the above loan in CIBIL report.

So, please take necessary step and update the CIBIL in the above loan, otherwise I am take to action in consumer court.

Thanks/Regards, 

Answer 1

Dear Mihir

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain / query / grievance in respect of financial services. This site does not belong to any Bank or a Regulator, which may please be noted.

Once you have cleared your dues to the Bank, they are bound to take it up with CIBIL to update the status accordingly.  It seems, the bank has not written to CIBIL to correct your status and the score.  Please follow the process stated here under.

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)

RAJA