Mobile sms service not responsibility?

Question

Dear sir, saheb ne janavvanu k hu bhikhu bhai N.kachot maro khata je ma me sms mate chella 3 vars thi 7/8 vakhat form bharel ce to haju sudhi koy sms aavta nathi su karvu joye please mahiti aaapva vinanti Adresh siddhi cement, morasha, ta.sutrapada, dist, gir somnathi
 

Answer 1

Dear Bhavesh,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If my understanding is correct, your complaint is that your bank has not considered your request for transaction alerts through SMS  in spite of your several requests. In this connection I urge you to  take up the matter with Nodal Officer of your bank through email or letter and I am sure you will get a positive response.  Contact details of Nodal Officer can be found on the bank's website.

 

Regards

 

J R Mohandas