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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Account Opening |Unprofessional and Not a Fair Way of Collection |Bank - PF Status |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Deactivation of Credit card |Failed transactions not reversed, money held up |Complaint - No Response |Internet Banking : Invalid username or password |Regarding atm jyoti nagar delhi |Amount deducted stating some anw charges |Account Issue |Negative balance against non maintenance of minimum balance |ISA Classic International Debit Card |Amount Debit From Account but Not Credited To Mahavitaran |

Money debited but no money received from ATM?

0 votes
28 views
asked Mar 4, 2016 in Others by M Chand

I am an account holder of  your bank, Salar brach, code 1721. my account number is XXXXXXXXXX5213 On 03-03-2016, I inserted my bank card in ATM but got the mobile message of Rs 7000/ deducted and the screen displayed "temporarily the machine unable to dispense money". got no receipt .I contacted my bank authority with written complaint.

1 Answer

0 votes
answered Mar 7, 2016 by Raja

Dear Chand

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Do keep pursuing with your home branch regarding the disputed cash withdrawal from the ATM.  Let the bank branch investigate the matter, based on their journal, switch, CCTV recording etc and revert to you.  If you are not satisfied with their response, you may choose to complain to BO.  For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA

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