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Re pin not issued for more than 5 months !!?

0 votes
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asked Sep 9, 2015 in Behaviour by Ram
Hi, I am writing this complaint with very bad service from bank. As my ATM pin is not delivered to me for more than 5 months now and I am always checking with my branch and they always tell me contact toll free number. Contacting Toll free number tells me that your request has been forwarded to branch. So I am not sure what's happening. I am really got handicapped due to this and not able to do transactions.

Please resolve my issue ASAP.

1 Answer

0 votes
answered Sep 10, 2015 by Pradipta
Hi Ram,

Please lodge your complaint with the Customer Service Cell of SBI through email and mark a copy of this email to your home branch, which is not responding. If your problem is not resolved within 7 days / do not receive satisfactory reply from your Bank, you may lodge a complaint with the Banking Ombudsman.

P K Dash

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