Illegal deductionby bank from my account against DCARDFEE?

Question

My name is Vandana Darve. I have woman advantage saving account in  bank .On 28 sept 2015, the bank has deposited rs. 6000/- & deducted service charges rs. 171/- for no reason. Mine is woman advantage zero balance account with regular RD of rs. 2000/- pm. Already rs. 728 were in account. From that, Rs. 500/- could have been deducted for another due RD. but instead bank deposited rs. 6000/- & against that deducted rs. 171/- as service charges. Kindly take a not of above & revert back the illegal deduction made. Screen shot of above transction is attached below.
 

Answer 1

Vandana,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank nor a regulator, which may please be noted.

In my opinion, you are maintaining an auto FD transfer account with the Bank and Rs 6,000/- was transferred from linked FD. Normally, Banks are charging annual fees for debit cards that must have been communicated while issuing debit card. If not, you may write to the Bank for reversal of charges. As regards transfer of funds from FD, you will have to check with the Bank the limit when funds are transferred in.

Regards

 

Deepak