Did not get me my refund still 5 year at baroda office?

Question

In 2010, I joind as a agent officer at your bank, vadodara.
so, I gave him 1110 rs. for the registration and open my account as a vansh garewal and they told me that when u close ur ID then it would be given with 9% interest.but then i faced so many problem. firstly they use my account with my duplicate sign.2) They add other person amount and all commission they got by my duplicate sign.3) They do not close my account still 2015 whereas i told him in febuary 2012. 4) MANGER WAS CHANGED and bank are not take any responsibility and now they are not given me to any type of answer.
 

Answer 1

Mr Vansh,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted.

As regards deposition of Rs1110/- at the time of joining, there appears to be no such provision in Banks. No one else can operate your account with duplicate signature. It can be termed as fraudulent transactions in the account without your signature. The funds of other persons could not be routed through your account. You have mentioned that you gave account closure request in Feb 2012 still the account is not closed. You may write to the nodal officer - grievances whose coordinates (contact) would be available on the Bank's website. If your complain is not resolved by nodal officer within a reasonable period, you may approach Banking Ombudsman for resolution of the complain.

Regards

Deepak