Fraud transaction pos buddy bd rs 5000?

Question

This is to bring to your notice that today morning around 9.00 am, I Manavi Thakur, the account holder of your Bank  Dahanu Branch.I received a call stating that the Debit card is expired and so I need to apply for new debit card. The person demanded for the debit card no and OTP no.Immediately he started to make the transaction and Rs 5000 has been cut from my account XX1446 from bank Buddy_BD On 17-01-2016.Kindly consider all above issues & help me to get back my money so to restore my faith in banking system.

Answer 1

Hi Manavi,

Please note that this site is managed by a group of Banking Professionals to assist Bank Customers to raise any complain/query in respect of financial services and to advise them suitably for resolution. This site does not belong to any Bank nor a regulator and we can not take up your case directly with your Bank.

It seems that unwittingly you have submitted your personal information, which you should not have furnished, and you have been defrauded by a fraudster. Please do the following :-

1) Contact your Bank / Bank branch / through any mode (email, phone call, personal approach), furnish the full detail of the case and advise them to suspend your card immediately on a temporary basis.

2) Lodge a Police complaint in the matter and forward the FIR copy to your Bank