Credit Card - useless?

Question

I applied for a credit card september last year, bank guy issued me a DINNERS Card saying that since its my first Credit Card with bank, its the primary card, which company will upgrade after a few days of use. since then that card is of no use. this card is accepted only where the swiping machine is of bank. otherwise its of no use. i tried to upgrade it 2 times but it got rejected from their  head office. I really need upgradation of my card into any Master/VIsa card.

 

Answer 1

Hi Nishant,

Please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)