Safedabad, Up — FD payment?

Question

On 22. 07. 2015, I have made an online Fixed deposit thr’ Net Banking ( A/c no-xxxxxxxx1315) . Rs 1060 with Principle amount was supposed to be credited to my savings account on 23.10.2015. Surprisingly, only RS 6036 has been credited to present savings account, bearing number xxxxxxxx6576 .Situation thus seems to anomalous

Answer 1

Mr Sanjay,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted.

It is quite surprising that maturity amount was not credited in full to your account on the due date. You may write directly to the nodal officer - grievances for resolution, his coordinates (contact) would be available on the Bank's website. It appears to be an IT snag, which will be resolved by IT department of the Bank. You may claim interest on the balance amount for the delayed period.

Regards

Deepak