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Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |Excess deduction of intercity charges |Unprofessional and Not a Fair Way of Collection |Non clearance of Chaque no. 800609 |An amount of Rs 920/- has been debited from my account twice |Not respecting Customers |Transaction Failed Meanwhile Transferring |Complaint status update ID 23790 |Account Issue |Amount Debit From Account but Not Credited To Mahavitaran |How can a car dealer encase the e voucher payment of ZIP DRIVE car loan from HDFC BANK? |Payment Not Ready |Harassment by bank |High rate of interest and improper behaviour from bank employee |Credit card status undelivered |About my money is debited but not refunded to me |Refusal attest my passbook |Poor service |Cheating with bank account |Cash Deposit Machine Error Amount Not Credited to Account |

Non transfer of amount (Rs. 200) which was deducted without recharge on 12th nov 2015?

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asked Nov 17, 2015 in Others by Pappu

My mobile was not recharge with massage of transaction error during recharging.Still amount of Rs 200 was deducted on 12th Nov2015 with cheque My saving account nn XXXXXXXXXXX2217.According to paytm customer care it is pending with BANK. It was deducted with narration -paytm mobile solution.

 

1 Answer

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answered Nov 18, 2015 by Deepak

Mr Pappu,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted. 

Please write to your branch stating debit of the amount without receiving credit of equivalent amount of recharge on your mobile. If the funds are lying with the Bank, you will get credit back in your account automatically or based on your complain. You may also escalate the issue to nodal officer - grievances whose coordinates (contact) would be available on the Bank's website. If you do not get resolution to your complain within a reasonable period, you may approach banking ombudsman for resolution of issue.

Regards

Deepak

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