Complaint Regarding Fraudulently Withdrawn Amount?

Question

My complaint regarding fraudulently withdrawn amount of Rs 1.02 lacs from my account holding Saving account No XXXXXXXXXX20425, in Bank at Jabalpur (MP). before this mis-happening a telephonic call received fr at 8.32 AM on 17/11/2015. This number belongs to Customer Care bank Cards. It means some one of bank cards who call me also involved in this Fraud and helped for cheating. I would like to find out the employee of  card who involve in this Fraud. The matter reg to register and enquire the matter is under consideration with Hon'ble SSP Chandigarh vide dated 17/11/15 at 14.21 PM. Apart from this telephone calls received during 7.30 AM to 9.30AM on 1711/15 help the investigation officer to book the person who are invilved in this fraud. IT is, therefore requested that immediate action may kindly be started under intimation to me. Rajinder Sobti

Answer 1

Dear Rajinder

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

You are referring to a fraudulent withdrawal of Rs.1.02 lac from your SB account.  I assume from you mail that probably you divulged your confidential credentials to some fake caller over phone.  You should be forthwith registering an FIR with Police and then take it up in writing with home branch of your bank.  Since it is a fraud, the matter needs to be investigated by the police and as well as by the Bank.  You need to await the outcome.

RAJA