NO refund of cancelled irctc reservation ticket by more than 10 days?

Question

I have not been refunded with refund of cancelled ticket from irctc in my net banking account of which i used for transaction. It already has taken more than 10 days now and there has been no cooperation from bank Date of reservation-6th dec15 *For rs 2215.80 /Transaction No. (IG0BCLBJD0) Date of cancellation - 8th Dec 15 Date of refund cleared by IRCTC (obtained via their redressal forum)-11 Dec 15 Present complain ticket of

 

Answer 1

Dear Jaiswal,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

This cannot be a complaint against your bank. You have used the bank's delivery channel for booking the ticket through IRCTC portal. The money has gone to IRCTC. You must have processed the cancellation through IRCTC and refund would have been effected by them. If the amount is not credited to your account, please pursue with  IRCTC . Only they can take up with your bank and get your complaint redressed.

Regards

 

J R Mohandas